Privacy Policy
Last updated: 9/22/2026
1. Information We Collect
We collect the following types of information:
Account Information
- Username and email address (when you create an account)
- Password (encrypted and hashed)
- Account creation date and last login information
Uploaded Content
- Images and videos you upload to the service
- Original filenames and file metadata
- File sizes and upload timestamps
Usage Information
- IP addresses for security and rate limiting
- Browser information and device details
- Access logs and usage patterns
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the Ruyazo service
- To authenticate users and secure accounts
- To store and serve your uploaded media files
- To provide customer support and respond to inquiries
- To improve the service and user experience
- To detect and prevent abuse or security threats
- To comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating the service
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Public Content: Uploaded media files are publicly accessible via direct links
- Consent: We may share information with your explicit consent
4. Data Security
We implement appropriate security measures to protect your information:
- Passwords are hashed using bcrypt with salt
- All data transmission is encrypted using HTTPS
- Regular security audits and updates
- Access controls and authentication requirements
- Secure file storage and backup procedures
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through your profile settings.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Objection: Object to certain processing of your data
7. Cookies and Tracking
We use essential cookies to maintain your login session and provide core functionality. We do not use tracking cookies or third-party analytics without your consent.
8. Third-Party Services
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Desktop Application
The optional Ruyazo desktop application processes data locally on your device and only sends data to us when you trigger a capture. Specifically:
- Screen captures: screenshots and screen recordings (including system audio, if you enable it) are only created when you press a capture hotkey or use the tray menu. The application does not monitor, record or transmit your screen at any other time.
- Uploads: a capture you make is uploaded to your Ruyazo account and is then treated the same as any other upload described in this policy.
- Settings and API key: your server address, API key and preferences are stored only on your own device, in the application's settings file. We store a one-way hash of your API key on our servers so we can recognise it, together with its name and when it was last used.
- No telemetry: the application does not send usage statistics, analytics or crash reports to us.
10. Free Service and Possible Future Charges
Ruyazo is currently free to use and we do not collect any payment or billing information. Because we ask for no payment details, we hold no card numbers, bank details or billing addresses.
The Service may not stay free indefinitely. If we introduce paid plans in the future, we will need to collect additional information in order to process payments, such as billing details handled by a payment provider on our behalf. We will update this Privacy Policy before that happens and notify registered users, so that you can decide whether to continue using the Service. See section 3 of our Terms of Service for the corresponding pricing terms.
11. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
13. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at: [email protected]